Why digital inclusion of the elderly is urgent

Find out the benefits of digital inclusion in old age
At the end of May, the federal government closed the public consultation for the creation of the "guideline for the development of digital and media skills for older people in Brazil". Translating the bureaucratic jargon, we are talking about something of the greatest relevance: the digital inclusion of over 60 people. Despite being increasingly immersed in this environment, numerous barriers still hinder their access.
Most elderly people do not have full access to the digital world
Ageing without limits
The report of the National Free Conference "For the right of elderly people to digital education to expand access to comprehensive care" (CLNDPI-EDigital) points out an extensive list of challenges. To begin with, think about the elderly person who depends on a prepaid and limited data plan, using a smartphone with an unfriendly interface. They may even be able to exchange messages in applications, but the situation becomes much more complicated if they need to fill out government forms (Gov.br), schedule an appointment with the Unified Health System (SUS) or check their social security benefits (Meu INSS).
In practice, what we see is a digital citizenship of two classes among the elderly population: a minority with full and qualified access, capable of enjoying the benefits of technology, and a vast majority relegated to precarious and low participation autonomy - or simply excluded. The report states that this is a violation of rights guaranteed by the Elderly Persons Statute (Law nº 10,741/2003).
The scenario contributes to a feeling of intimidation and low self-efficacy that leads many older people to internalize the belief that they are incapable of learning, resulting in them abandoning technology and deepening their isolation. Therefore, the digital inclusion of this group is not a central human rights issue. Here are some of the main points claimed by groups supporting the cause:
Democratization policy: access to digital tools and devices (computers, tablets, internet), with free offerings for low-income elderly people.
Accessibility of devices: encouragement for the industry to develop cell phones adapted to the specific needs of elderly people.
Community and decentralized structures: creation of computer centers taking advantage of social equipment and public structures (such as councils, community centers, Third Sector, schools, libraries, public squares and cultural points).
Humanized service: trained professionals with an appropriate profile for mentoring and training in literacy, education, disinformation and digital security.
Safe use: focus on training for the development of digital skills, with an emphasis on learning and safe use of applications, banking systems and health and social security platforms.
Prevention of scams, fraud and misleading information: approach to the safe use of financial services (handling ATMs and applications) and training to identify fake news.
Let's hope not only for the guide, but also for the implementation of these guidelines. In an election year, it is essential to know what your candidates think about it.

Source: G1