See what Inter's service channels are

In addition to telephones and 24-hour chat, Inter's service channels offer options such as Seven, an AI assistant launched by the financial institution in early 2026, SAC, ombudsman and video calling in pounds.

Those abroad can also resolve demands through the Super App, chat or internet banking.

Financial institution offers complete service ecosystem
Inter is a digital financial institution founded in 1994. To improve customer experience throughout the service journey, it created an optimized operational structure with hyper-personalization and technological innovation.

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CANAL NO WHATSAPP

Fulfillment platforms include:

- Call center: for queries, information, transactions, cancellations, debt renegotiation and guidance on the use of virtual channels. It has chat and telephone numbers for capitals and metropolitan regions - 3003 4070 - and other locations - 0800 940 0007 -, available every day of the week, 24 hours a day.

- Help center: series of articles with answers to the main questions.

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- SAC: for recording complaints, cancellations, suggestions, compliments and information, also seven days a week and 24 hours a day. It works for both customers in Brazil - 0800 940 9999 - and abroad - +55 31 3003 4070.

- Ombudsman: for those who received service through other channels but have not yet received the solution they needed. By telephone - 0800 940 7772, Monday to Friday, from 9am to 6pm - and via the online service channel.

- Service in Libras: via video call for people with hearing or speech impairments, there is simultaneous interpretation by an interpreter for information, complaints, cancellations, other products and services.

The financial institution also lists help channels related to investments, through the platform itself and through contacts with the CVM (Securities Commission) and BSM Supervisão de Mercados.

AI assistant provides personalized service through the Super App
As part of the continuous evolution of the Financial Super App, Inter announced this year the launch of Seven, its artificial intelligence assistant. In addition to autonomy, the AI agent allows users to take a more active role in managing their own financial lives.

It works in three simple steps: the client delegates a task, monitors the execution and approves the result before any operation.

Among the available features are:

- transfers via Pix;

- purchase of gift cards;

- installment payments on global credit cards;

- reinvestment of values with automatic redemption;

- statement and invoice analysis;

- assistance and resolution of frequently asked questions about products and services;
- consortium concierge.

Source: CNN