Nubank mistakenly sends an email about the bank's supposed liquidation; institution continues to operate

Nubank logo at the bank's headquarters in São Paulo, Brazil, June 19, 2018
Paulo Whitaker/Reuters
Some Nubank customers received, this Friday (12), emails informing them of an alleged extrajudicial liquidation of the institution by the Central Bank (BC). The bank has not been liquidated and continues to operate normally.
g1 had access to one of the emails sent from an official company domain. In the message, Nubank states that "this issuer's assets will definitely go out of circulation" and advises customers to request reimbursement of amounts of up to R$250,000 from the Credit Guarantee Fund (FGC).
When contacted, Nubank stated that it regrets the inappropriate sending of a message to customers and informs that the episode resulted from a specific operational error, which is being investigated internally.
"The case has no relationship with the security of the platform, the protection of customer information or the solidity of the company. Nubank's operations continue normally, with security and stability", says the note sent by the bank.
G1 also contacted the Central Bank and the FGC, but did not receive response.
On social media, bank customers reported being surprised by the message they received. See some of the publications below.
Now on g1
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*This report is being updated

Source: G1